Privacy Policy

1. Who We Are

Plumber Websites (“we”, “our”, “us”) operates the website plumberwebsites.co.uk. We are a UK-based web design company specialising in websites for plumbing businesses. Our contact email is hello@plumberwebsites.co.uk.

2. What Data We Collect

We collect the following personal data when you use our contact form:

• Full name
• Email address
• Phone number (if provided)
• Business name (if provided)
• Details about your business and requirements

We also collect anonymous usage data through Google Analytics, including pages visited, time on site, browser type, and approximate location (country/city level).

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiry
• Provide you with a quote for our services
• Deliver our web design and SEO services if you become a client
• Send you relevant information about our services (only with your consent)

We use anonymous analytics data to improve our website and understand how visitors use it.

4. Cookies

Our website uses cookies for Google Analytics to help us understand how visitors use the site. These cookies collect information in an anonymous form. You can disable cookies in your browser settings at any time.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 2 years unless you become a client, in which case we retain your data for the duration of our business relationship and up to 6 years afterwards for legal and accounting purposes.

6. Your Rights (GDPR)

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to erasure)
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise any of these rights, please contact us at hello@plumberwebsites.co.uk.

7. Third Parties

We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers who assist us in operating our website and delivering our services, including hosting providers and email services. These providers are bound by data processing agreements.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at hello@plumberwebsites.co.uk.